At Loziva, we strive to process your order as quickly as possible. Please allow 1 to 3 business days for our team to carefully prepare your purchase and ensure it is packed safely.
Once your order has been processed and shipped, the estimated delivery time typically ranges from 5 to 9 business days. This delivery window may vary depending on the destination, customs procedures, or any unforeseen delays beyond our control. We appreciate your understanding and patience if your delivery takes longer than expected.
We partner with reliable shipping carriers to ensure the most efficient and safe delivery for your order. The specific shipping method will depend on factors such as your location, package weight, and shipping preferences. We always aim to choose the best option to ensure timely delivery.
After your order has shipped, you will receive a tracking number and relevant shipping details. You can track your package directly through the carrier’s website or via the tracking page on Loziva.
We are happy to offer free shipping for all orders. However, please note that your country’s customs office may impose additional duties, taxes, or fees. These charges are the responsibility of the customer and are not included in our shipping fees.
Our international shipping service covers a wide range of countries, but there may be some remote areas or countries where we cannot currently offer delivery. If you have any concerns or questions regarding international shipping, please contact us directly for assistance.
Please also be aware that some items may have shipping restrictions due to their nature or the import regulations in the destination country. If this applies to your order, we will notify you and discuss alternative shipping options with you.
If you have any questions about shipping or need assistance, don’t hesitate to reach out. We are here to help!
For more information, please contact us:
Company: FINNEPOL-BYDGOSZCZ SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Email: diversity@loziva.com
Address: MIŃSKA 24 B, 85-422 BYDGOSZCZ, district M. BYDGOSZCZ, commune M. BYDGOSZCZ, province KUJAWSKO-POMORSKIE